Frequently Asked Questions
Everything you need to know about your Brass Monkey Health experience.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on the destination.
How do I ensure I select the correct size?
Each product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our specifications to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
Are your materials sustainably sourced?
At Brass Monkey Health, we prioritize quality and ethics. We use premium, durable fabrics and partner with manufacturers who adhere to fair labor practices and environmental standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my Brass Monkey Health apparel?
To maintain the longevity of your garments, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or harsh chemicals to preserve fabric integrity.